Chatmantics
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Chatmantics is a conversational automation platform based in Irvine, California. The company specializes in AI-powered virtual assistants and chatbots designed for contact centers. Businesses can quickly plan, deploy, and integrate these virtual assistants, often completing setups in under 24 hours. The platform supports integrations with various systems, including CRM and marketing automation tools. Chatmantics offers configurable virtual assistants and chatbots that can operate across multiple channels such as SMS, voice, Facebook Messenger, WhatsApp, and Twitter. Key features include secure customer authentication, seamless payment processing, and call center queue management. The platform also provides analytics and optimization tools, offering insights into conversation flow and performance, along with machine learning-driven recommendations for enhancements.
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