FROGED
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FROGED is an omnichannel customer engagement and service platform founded in 2019 and based in Malaga, Spain. The company focuses on enhancing business-customer interactions through AI-powered tools that integrate automation, data analytics, and human expertise. FROGED primarily targets SaaS businesses but is adaptable to any sector that seeks improved communication and customer satisfaction. As a subscription-based SaaS provider, FROGED offers a comprehensive platform that includes features like a Business Messenger for live chats, a Knowledge Base for sharing articles, and In-App Messages for personalized engagement. The platform also provides advanced automation tools, data analytics, and reporting capabilities to help businesses track user behavior and agent productivity. FROGED emphasizes ease of setup, real-time notifications, and cross-platform capabilities, ensuring compliance with GDPR and maintaining high security standards.
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