ParcelWILL

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ParcelPanel is a post-purchase solution platform that supports over 50,000 ecommerce brands. It specializes in order tracking, returns management, and shipping protection, aiming to simplify post-purchase operations for ecommerce businesses. The platform helps merchants enhance their after-sales processes and improve customer satisfaction. The services offered by ParcelPanel include real-time order tracking with updates from over 1,500 carriers, efficient returns and exchanges management, and shipping protection. Key features include automated notifications, a branded tracking experience, exception management, and analytics for shipping performance. ParcelPanel primarily serves ecommerce businesses on platforms like Shopify, WooCommerce, and WordPress, catering to small businesses and growing enterprises. Pricing starts at $11.00 per month, with a free tier available for businesses with fewer orders. The company also provides 24/7 customer support through online chat and email, ensuring responsive assistance for users.