Sift AI

Visual Preview

Website thumbnail

Sift AI is an AI-powered social platform that enhances customer experience and support across various social networks and community platforms. The company provides AI agents that help organizations manage conversations, identify customer needs, and extract actionable insights from user-generated content in real time. Sift offers a suite of AI-native tools for social media support, including features for automatic detection and prioritization of customer needs. Teams can respond and resolve tasks directly from platforms like Slack and Discord or through the Sift dashboard. The platform also includes AI-powered analytics that analyzes messages and posts to deliver insights on sentiment, trends, and key topics. Specialized agents, such as the Listening Agent and Insights Agent, help detect issues and highlight emerging trends. Additionally, SiftGPT allows users to engage with community data through natural-language questions. Sift integrates with numerous social networks, including X (Twitter), Instagram, Facebook, and TikTok, making it versatile for various organizational needs.