Aissist.io

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Aissist.io is an AI platform that automates customer service and sales workflows for enterprise organizations. It utilizes "Digital Employees" to address complete customer issues by executing tasks from start to finish. The platform aims to connect people, platforms, and processes seamlessly. Aissist.io offers a range of intelligent features, including smart tagging for request categorization, auto summarization for quick conversation overviews, and smart escalation for identifying when human intervention is needed. It supports over 65 languages and various communication channels, such as WhatsApp, SMS, social media, email, and web chat. The platform integrates with popular helpdesk solutions like Gorgias, Zendesk, and HubSpot, providing flexible deployment options tailored to organizational needs. Designed for large enterprises, Aissist.io delivers impressive performance metrics, including a resolution rate of up to 98% and a customer satisfaction score of 95%. Its multi-agent architecture ensures efficient task handling while maintaining high security and compliance standards.