Conduit AI

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Conduit is a conversational AI platform designed to automate and manage customer conversations over text and voice. It provides a range of tools and features to help businesses handle customer service end-to-end, including conversational workflows, reporting and insights, AI-native unified inbox, production-ready agents, knowledge base syncing, conversational context, voice AI, policy compliance, custom tools, and stress test scenarios. Conduit is engineered for business growth, allowing companies to scale seamlessly and serve more customers without adding staff. It is trusted by hundreds of organizations, from modern managers to major enterprises, and has helped businesses automate up to 70% of their guest support, unlock over $500k in asset value, and build high-performing teams around AI.