Cuppa

Visual Preview

Website thumbnail

Cuppa is a B2B shared inbox and ticketing platform built for customer-facing teams. It brings structure to team email by turning every message into a trackable workflow—so conversations are organized, ownership is clear, and nothing slips through the cracks. Whether you're in support, success, or operations, Cuppa helps your team stay aligned, avoid duplicate work, and resolve customer issues faster—all from one shared inbox. Cuppa connects directly to your existing email—just link your Gmail, Outlook, or custom domain account, and you’re ready to go. Every inbound message becomes a structured, trackable ticket from day one. Your team can assign owners, leave internal comments, update statuses, and collaborate in real time—without switching tools or opening extra tabs. Everything happens right inside the inbox. Cuppa is built for B2B customer-facing teams that deal with complex, human conversations—not just high volume. Whether you're in support, account management, or operations, Cuppa helps your team stay aligned across functions, track conversations clearly, and maintain visibility from first message to final resolution. We streamline your workflows—so you can stay efficient, collaborative, and cost-effective as you grow.