Fluidworks

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Fluidworks.ai provides a voice-first, interactive onboarding platform designed for SaaS companies. Their solution offers product tours that combine voice narration with real cursor control to guide users through applications, mimicking human-like interactions. The platform is built to increase user activation and adoption without requiring additional customer support resources. Fluidworks.ai's agent technology crawls every screen, variant, and edge-case to create precise playbooks that mirror top customer success manager walkthroughs. Key features include dynamic personalization using CRM/CDP data, real-time error recovery when users go off-script, and a self-service playbook editor for marketing or CS teams to update onboarding flows without developer involvement. The platform also offers A/B testing for different onboarding flows and integrates with existing tech stacks. Fluidworks.ai has been proven across 10,000+ user sessions and is trusted by 100+ product-led teams to transform their onboarding processes into growth levers by turning first-time users into power users through smart nudges and adaptive paths.