Frame AI (acquired by HubSpot)
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Frame AI is an AI-powered conversational intelligence platform founded in 2016. The company specializes in analyzing unstructured data sources, such as customer calls, emails, and meetings, to extract real-time insights and actionable recommendations. Frame AI leverages natural language processing and machine learning to unlock value from data that is often overlooked in traditional structured sources. The platform transforms conversational data into predictive annotations and automated actions, helping businesses anticipate customer needs and enhance their workflows. Key features include mining diverse unstructured sources for valuable signals, generative enrichment for tailored AI training, and integration with CRM systems for comprehensive data analysis. In December 2024, Frame AI was acquired by HubSpot and is now a wholly owned subsidiary, with its capabilities integrated into HubSpot's Breeze AI platform to improve customer journey insights.
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