mHelpDesk

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mHelpDesk is a cloud-based field service management software platform tailored for small- to mid-sized service and repair businesses. It provides a comprehensive suite of tools to manage service tickets, technician scheduling, dispatching, invoicing, payments, and work orders across various devices, including desktops, laptops, smartphones, and tablets. Founded in 2007 by former Lockheed Martin engineers, mHelpDesk is headquartered in Fairfax, Virginia, and has grown to serve over 20,000 customers worldwide. The platform streamlines field service operations with features such as a drag-and-drop calendar for scheduling, job management tools, customer relationship management (CRM) capabilities, and automated invoicing and payment processing. mHelpDesk emphasizes ease of use, reliability, and cross-device accessibility, making it a suitable choice for industries like HVAC, plumbing, electrical, and general home services. The company is committed to enhancing efficiency for field-based operations and offers strong customer support along with personalized onboarding.