Mxpert

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Mxpert is an AI-powered service advisor platform tailored for auto repair businesses. It enhances customer service with intelligent automation, offering 24/7 availability and seamless integration into existing operations. The platform uses advanced AI technologies to facilitate human-like conversations, efficiently handle inquiries, and provide personalized service. Key features of Mxpert include human-sounding interactions, AI-powered text messaging, real-time appointment scheduling, and caller recognition for personalized greetings. It also offers advanced analytics for performance tracking and customer insights, ensuring efficiency and satisfaction. Mxpert integrates smoothly with existing workflow tools and generates call logs and reports to help auto repair shops understand customer needs better. The platform supports various customer engagement strategies, including two-way messaging and preventative maintenance reminders.