Openbay

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Openbay is an online marketplace and SaaS software company that connects vehicle owners with automotive service professionals for repair and maintenance services. Founded in 2012 and based in Cambridge, Massachusetts, Openbay has a team of fewer than 25 employees and has received investment from notable backers, including Shell Global Commercial and Google Ventures. The company holds an A+ rating from the Better Business Bureau. Openbay's primary service is its marketplace platform, which allows users to find, compare, and book automotive services from a network of trusted mechanics. The platform offers upfront pricing, real-time appointment confirmations, and access to a wide range of services, including auto repair, glass replacement, and roadside assistance. Additionally, Openbay provides a subscription service called Openbay+, which offers discounts on various automotive services. Other offerings include the Openbay Service Advisor for service requests and Openbay Otis, an AI-powered messaging platform for automotive businesses.