Outverse

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Outverse is a London-based technology company that specializes in AI-powered platforms for customer support and community management. Incorporated in July 2021, Outverse focuses on creating smarter customer service systems that utilize AI agents to manage complex workflows. These agents automate repetitive tasks, allowing human teams to concentrate on higher-value work. The company offers an extensible AI agent platform designed for high-volume customer support, particularly in regulated industries. Key features include AI agent orchestration, deployment flexibility, and a clear ROI path. Outverse initially developed a community platform aimed at product-led and community-led growth, which includes dynamic forums and AI-driven search capabilities. Founded by Kyran Schmidt, Ollie Steadman, and Jeylani Jeylani, Outverse has received funding from Wing Venture Capital to enhance its offerings. The company targets innovative organizations looking to automate support processes and improve customer experience, with notable clients like Jeeves.