Rep.ai

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Rep.ai is a conversational AI platform founded in 2019, designed specifically for eCommerce brands, particularly those using Shopify. The platform acts as an AI sales and support concierge, utilizing behavioral AI and large language models to engage shoppers, drive conversions, and reduce support costs. It aims to address the challenge of low eCommerce conversion rates by providing personalized interactions that enhance the shopping experience. The platform offers a range of features, including an AI sales module that provides intelligent product recommendations and in-chat checkout, as well as AI-powered support for handling repetitive tasks like order tracking and returns. Rep.ai also delivers insights and analytics to help businesses understand shopper interactions and optimize their strategies. With seamless integration into Shopify and other eCommerce tools, Rep.ai supports over 500 businesses, helping them boost revenue and improve customer experiences.