Starko one
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Starko is an AI-driven support workspace designed to help businesses learn from every customer interaction to build products that customers will love. It is more than just a chatbot; it is a full-fledged AI-enabled workspace that automates customer support, prioritizes feature requests, and provides actionable insights. Starko allows businesses to set up their knowledge base by importing existing knowledge from multiple sources, ensuring factual answers and improved support. It connects to multiple channels, including email and Slack, and can be configured to align with the brand's tone of voice. Starko also takes actions, opens support tickets, or involves humans when needed. The platform analyzes customer interactions to suggest improvements in the knowledge base, helping businesses serve their customers better. With advanced analytics, Starko detects customers requiring more attention or a personalized approach. It also helps prioritize features based on customer interactions and automates support conversations, making customer service effortless. Starko integrates with project management tools, allowing businesses to manage feature requests directly or forward them to their preferred tools. The platform is ideal for businesses looking to enhance their customer support with AI-driven insights and automation.
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