Strada
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Strada is an AI-driven conversational automation platform designed specifically for the insurance industry. It helps carriers, managing general agents (MGAs), and brokers automate customer interactions across various channels, including phone, SMS, and chat. The platform enhances front-office operations such as sales, claims, renewals, and policy servicing. Strada offers a range of tools, including AI-powered phone agents that manage inbound and outbound calls, and Strada Workflows that convert call outcomes into actionable business processes. The platform operates 24/7, boasts high call answer rates, and supports multiple languages. It also provides analytics and insights to help teams optimize performance. Strada's solutions aim to improve efficiency, reduce costs, and ensure compliance with industry standards, making it a valuable partner for organizations looking to enhance their customer experience and streamline operations.
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