Syncly (YC W23)

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Syncly is an AI-native customer intelligence platform that focuses on analyzing customer feedback from various channels. Founded in 2022 and based in the Bay Area, Syncly aims to provide actionable insights for fast-growing brands and customer-facing teams. The company participated in Y Combinator's Winter 2023 batch and has raised $3.14 million in seed-stage funding. The platform offers features such as sentiment analysis, customizable taxonomy for organizing feedback, and social listening across platforms like TikTok and Reels. Syncly also provides brand perception measurement, competitive analysis, and automated feedback categorization. It serves both B2B SaaS and B2C brands, including notable companies like Kimberly-Clark, Brita, and Logitech. Syncly is designed to help customer success and support teams enhance product adoption and drive business growth through data-driven insights.

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Search42.0%
Direct33.0%
Referral15.0%
Social10.0%

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