Userback
userback.ioVisual Preview
Userback is a user feedback platform based in Brisbane, Australia, founded in 2016. It supports over 20,000 product and software teams in collecting and managing visual feedback, surveys, and insights to enhance web applications. The company has gathered 5 million pieces of feedback and serves teams across 105 countries, maintaining a high rating on platforms like G2 and Capterra. The platform offers a comprehensive suite of tools for real-time feedback collection, including a feedback widget, user surveys, a browser extension for quick feedback capture, session replay for user context, and a feature portal for user engagement. Userback streamlines processes for validating ideas, optimizing product-market fit, and efficiently managing bug reports. The company emphasizes a user-first approach and integrates seamlessly into existing workflows, making it a valuable resource for software teams, digital agencies, and startups.
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