UserCall

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UserCall is an AI-powered platform designed to provide deeper and faster user insights through AI agent-moderated 1:1 voice interviews and qualitative analysis. The platform addresses common issues with traditional surveys, such as shallow responses, low quality data, and bias, by leveraging AI to conduct natural, conversational interviews that uncover deeper customer needs. UserCall's AI agents are trained with expert user and UX research methods to ask relevant follow-up questions, minimizing bias and providing actionable insights. The platform automates the analysis of interview transcripts, turning them into structured insights, summaries, and patterns, saving significant manual effort. UserCall is ideal for product teams, market researchers, and UX professionals looking to accelerate qualitative research and gain 10x deeper insights than traditional surveys. Key features include automated thematic analysis, multi-language support, sentiment analysis, and customizable AI agents. Use cases range from uncovering unmet user needs and product opportunities to improving customer satisfaction and NPS insights.