Userlens

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Userlens is a technology company that specializes in account-level product analytics for B2B SaaS businesses. Their platform offers fast and clear insights into how individual accounts and users engage with software products. This enables companies to gain a deeper understanding of customer behavior and product usage at a granular level. The platform provides features such as dashboards, heatmaps, and tracking of feature usage, which help product and customer success teams identify engaged users and accounts that may need attention. Userlens also monitors churn risk and user activity, allowing companies to detect early signs of customer churn and understand engagement patterns. It integrates seamlessly with existing analytics tools like Mixpanel, Amplitude, PostHog, and Segment, enhancing data continuity while focusing on organization-level insights. Userlens targets tech leaders, startups, and growing B2B SaaS companies looking to improve product adoption and gain actionable insights into customer behavior.