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Zendesk is a customer service software company that provides businesses with tools to manage customer interactions across various channels. Their platform includes AI-powered agents, ticketing systems, live chat, help centers, and voice solutions to streamline customer service operations. Zendesk aims to simplify the complexity of business interactions, making it easier for companies to create meaningful connections with their customers. The company's solutions are designed to improve efficiency, automate repetitive tasks, and provide actionable insights through analytics. Zendesk serves over 100,000 companies worldwide, offering scalable solutions for businesses of all sizes, from startups to enterprises. Their AI agents and automation tools help resolve customer issues instantly, while their unified agent workspace ensures seamless collaboration and context-aware support. Zendesk also emphasizes security, compliance, and sustainability in its operations.

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Monthly traffic trends

Website visits over the past 12 months

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Traffic sources

Channel mix across the latest month

Search42.0%
Direct33.0%
Referral15.0%
Social10.0%

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